Store Policy
Our Simple Policy
We want your new artwork to arrive perfectly. While we do not offer cash or card refunds under any circumstances, we are happy to provide replacements to ensure you are satisfied with your purchase. Whether an item arrives damaged or you received the wrong piece, we will work with you to find a solution. By shopping with us, you agree to these terms, which ensure we can keep supporting our local artists while providing you with high-quality service and beautiful art for your space.
Exchanges & Replacements
If your art arrives damaged or incorrect, you are eligible for a replacement of the same item or a similar piece of equal value. To process this, please provide clear photos of the damage or the wrong item received. You must contact us within 14 days of delivery to initiate an exchange. Please note that original shipping costs are non-refundable, and customers are responsible for return shipping fees unless the return is due to a mistake on our part. We appreciate your understanding and support.
Starting Your Return Process
To request a replacement, please email me with your photo evidence within the required timeframe. We will review your request quickly and guide you through the next steps for shipping and selection.
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